Privacy Policy

Effective Date: July 21, 2026

Last Updated: July 21, 2026

The Group Practice Exchange (“The Group Practice Exchange,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://members.thegrouppracticeexchange.com (“Website”), create an account, purchase a membership, access member resources, subscribe to our communications, or otherwise interact with our Website.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Contact Information

The Group Practice Exchange is the data controller responsible for the collection and processing of personal information described in this Privacy Policy.

Website: https://members.thegrouppracticeexchange.com

Business Address

6601 N Avondale Ave
Chicago, IL 60631
United States

Privacy Contact [email protected]

2. Information We Collect

Information You Provide
Depending on how you use our Website, you may provide:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Membership
  • registration details
  • Username and password
  • Profile information
  • Contact form submissions
  • Newsletter subscription information
  • Communications you send to us

Information Collected Automatically
When you use our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Referral source
  • Session information
  • Cookie and tracking information
  • General geographic location

3. How We Use Your Information

We use your information to:

  • Create and manage your membership account.
  • Authenticate your account and provide secure access to member-only content.
  • Process membership purchases and recurring subscriptions.
  • Respond to inquiries and support requests.
  • Send newsletters, educational content, and membership communications.
  • Improve our Website and member experience.
  • Analyze Website performance.
  • Maintain Website security.
  • Detect and prevent fraud or unauthorized access.
  • Comply with legal obligations.

4. Membership Accounts

To access protected content and membership benefits, you must create a member account.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Please notify us immediately if you suspect unauthorized access to your account.

5. Payment Processing

We use Stripe to securely process payments for memberships and other products and services offered through our Website.

When you purchase a membership or make another purchase through our Website, you may be asked to provide payment information, including your credit or debit card details, through a secure payment form integrated into the Website. Payment information is transmitted securely to Stripe for processing using industry-standard encryption.

We do not store your complete payment card number, card verification value (CVV), or other sensitive payment credentials on our servers. We receive only the information necessary to verify your payment, manage your membership, maintain billing records, provide customer support, and deliver the products or services you have requested.

Recurring membership payments, if applicable, are processed securely by Stripe in accordance with your selected subscription plan.

For more information about how Stripe collects, uses, and protects your personal information, please refer to Stripe’s Privacy Policy.

6. Newsletter Communications

If you subscribe to our newsletter or become a member, we may send educational updates, membership announcements, product updates, and other communications using ActiveCampaign.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

Please note that administrative emails relating to your membership, account, billing, security, or purchased services are considered essential communications and you may continue to receive them while your account remains active.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to provide essential Website functionality, remember your preferences, analyze Website traffic, and support marketing activities.

Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.

You may review or update your cookie preferences at any time through our Cookie Preferences page.

For a complete and current list of cookies used on this Website, including their purpose, provider, category, and retention period, please refer to our Cookie Preferences page, which is automatically maintained by our consent management platform.

8. Third-Party Services

We use trusted third-party service providers to operate our Website and deliver our services.

These services currently include:

  • Stripe, for secure payment processing.
  • Google Analytics 4, to analyze Website traffic and visitor behavior.
  • Google Tag Manager, to manage analytics and marketing technologies.
  • Meta Pixel, to measure advertising performance and improve marketing campaigns.
  • Vimeo, to host and display video content.
  • ActiveCampaign, to manage email communications, newsletters, and marketing automation.
  • We use MemberPress to manage member registration, authentication, subscriptions, access permissions, and delivery of members-only content.

These providers may process personal information in accordance with their own privacy policies.

9. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers when necessary to:

  • Process payments.
  • Deliver membership services.
  • Send email communications.
  • Analyze Website performance.
  • Host Website content.
  • Comply with legal obligations.
  • Protect our legal rights.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Maintain your membership account.
  • Provide requested services.
  • Process payments.
  • Comply with legal and regulatory obligations.
  • Resolve disputes.
  • Enforce our agreements.

When your membership ends, certain information may be retained where required by law or for legitimate business purposes.

11. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete your personal information.
  • Restrict certain processing.
  • Object to processing.
  • Withdraw consent.
  • Request data portability.
  • Lodge a complaint with the appropriate supervisory authority.

To exercise your privacy rights, please contact us at 
[email protected].

13. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, and limit certain uses of your personal information.

We do not sell your personal information as defined under applicable California law.

14. GDPR Rights

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR), including the rights of access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent.

15. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required by law, we implement appropriate safeguards to protect your personal information during international data transfers.

16. Automated Decision Making

We do not use your personal information for automated decision making or profiling that produces legal or similarly significant effects.

17. Do Not Track Signals

Some web browsers offer a “Do Not Track” feature that allows users to indicate their preference regarding online tracking. Because there is currently no universally accepted standard for responding to these signals, our Website does not currently respond to Do Not Track requests.

18. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will promptly delete such information.

19. Third-Party Links

Our Website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website functionality. Any updates will be posted on this page together with the revised “Last Updated” date. Your continued use of the Website after any changes become effective constitutes your acceptance of the updated Privacy Policy.

21.Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

The Group Practice Exchange

6601 N Avondale Ave
Chicago, IL 60631
United States

Email: [email protected]

Scroll to Top

Sign Up for TGPE Monthly 
Newsletter!

Access to exclusive discounts for TGPE related content, group practice specific support, upcoming TGPE collabs, helpful links, and more!

  • This field is for validation purposes and should be left unchanged.

Liath Dalton

Liath | Co-Owner and Deputy Director
Person Centered Tech (Workshops) Liath Dalton is PCT’s deputy director and a co-owner. As the group practice service plan manager, Liath oversees the vendor review program and is the account manager for group practices working with PCT. She loves helping practices find solutions that meet the security and functionality needs that allow them to meet clients where they are. Liath’s consultation area of expertise is focused on selecting the right combination of services and tech that not only meet the legal-ethical needs of mental health practices, but also the functionality, efficiency and cost-effectiveness needs as well.

Casey Gromer

Business Strategist and Fractional Integrator
Casey Gromer is an MBA graduate with over two decades of experience in business and marketing. Currently serving as a business strategist and Fractional Integrator for group practice owners, Casey excels in crafting business management systems that drive profit and accountability. Casey specializes in accountability, performance measurement, leadership, structuring teams, business planning, business systems and operation

Niki Ramirez

Founder, CEO | Principal Consultant
HR Answers LLC Niki Ramirez is the Founder and Principal Consultant at HR Answers, LLC a firm dedicated to providing practical human resources guidance that leaves a big impact on small business success. Niki is a certified HR professional with leadership and HR experience spanning well-over 20 years, including: serving in operational management and leadership roles, community college adjunct faculty, and as a human resources executive. Niki holds an MBA in HR Management and three different HR certifications. She carries with her a strong desire to educate and empower employees and their leaders to work in partnership to design and implement meaningful human resources programs that drive the success of their organizations and increase their bottom line!

Julie Herres

Founder, CEO | IRS Enrolled Agent and Financial Advisor
GreenOak Accounting Julie Herres is an accountant and the owner of GreenOak Accounting, a firm that specializes in working with therapists in private practice. Julie's goal is for every practice to be profitable! She's on a mission to give practice owners financial peace of mind by helping them make data-driven business decisions. Julie and her team have worked with hundreds of private practice owners, so they are uniquely positioned to be a trusted advisor to clients. Julie also hosts the Therapy For Your Money Podcast, where she talks about all things money & finance for private practices. The GreenOak Accounting team: Helps practice owners make daunting financial decisions by acting as a trusted advisor who is intimately familiar with their situation Coaches practice owners from the mindset of "I don't understand the numbers in my practice" to "I feel confident and empowered to make the right business decisions!" Guides practice owners from having no cash in the bank to having healthy reserves using the Profit First methodology

Maureen Hermann

Founder, CEO of TGPE and Urban Wellness
The Group Practice Exchange Maureen is the owner of a multi location group practice in Chicago, Urban Wellness Counseling, owner of The Group Practice Exchange and co-owner of the former Group Practice Builders. Maureen loves creating a safe space for clinicians and clients to do amazing work together, and equally enjoys helping group practice owners start and scale (and growing alternate passive income streams!).
 
Her Open Office Hours/Q+A each month will be Ask Me Anything style on everything from startup to seven figures.